If you are submitting a file, and you get an error report that does not appear here please contact our HelpDesk. Include as many details as possible when making an error report: what the error report said, what type of computer and browser you use, what type of genealogy program, the user code you used, the date/time of the error report, etc.
If you find an error in a file that you did not submit, please contact the person who submitted the family tree.
Error, please check abbrev tags during GEDCOM file export
Generally this is caused by GEDCOMs created with Family Tree Maker, where the
abbreviated tag option was not checked. Step-by-step instructions are available
here for the current version.
For older versions of that software the "Indent Records" option should not be checked and the "Abbreviate Tags" option should be checked on the export dialog.
PAF files are not GEDCOM files. You need to create a
GEDCOM file and submit it. GEDCOM files typically have
a .ged or .GED extension.
The browser didn't send the file because it could not find it. Try using the
browse option on the setup/edit form to indicate the location of your file, or check the
path and filename you entered.
This means your computer uploaded a partial GEDCOM file that starts in the
middle. It could be your ISP (server), modem bank, or general problems on the Internet.
Users on older browsers will need to make sure they are up-to-date on a
This indicates that there is a ^M character (carriage return character) in your
notes, in this example for Courand. Edit your note(s), create a revised GEDCOM file, and
resubmit the file.
When downloading files, you should see a screen/box with two options: 1) Open
this file from its current location, or 2) Save this file to disk. Choose the second
option and save it as a separate file. After reviewing it, you can decide if
you want to import it into your permanent genealogy file.